Privacy Policy

This Privacy Policy explains how Avon Interior, a trading brand of Furzone Creations Pte Ltd (UEN 200300940-K) (“Avon Interior”, “we”, “us” or “our”), collects, uses, discloses, and protects your personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).

By submitting your personal data to us, engaging our services, or using our website, you consent to the collection, use, and disclosure of your personal data as described in this Policy.

1. Personal data we collect

Depending on how you interact with us, we may collect:

• Identity and contact details — name, email address, phone number, and residential or property address;
• Project details — property type (HDB/BTO, condominium, landed), unit size, budget range, renovation scope, timelines, and design preferences you share with us;
• Records of your enquiries, consultations, quotations, contracts, and correspondence with us;
• Website and marketing data — device and browser information, IP address, pages visited, and interactions collected through cookies and similar technologies (see Section 6).

2. How we collect your data

We collect personal data when you:

• submit an enquiry or consultation request through our website, email, phone, or messaging platforms;
• respond to our advertisements or lead forms on platforms such as Meta (Facebook and Instagram) or Google;
• engage our services, sign a contract, or make a payment;
• meet us at our showroom, an event, or a site visit; or
• browse our website.

3. Purposes for which we use your data

We may use your personal data to:

• respond to your enquiries and provide quotations;
• plan, design, deliver, and manage your interior design and renovation project;
• process payments, administer contracts, and provide after-service support;
• send you updates, offers, and marketing communications about our services (where you have consented);
• improve our website, services, and marketing, including measuring and optimising our advertising; and
• comply with applicable laws, regulations, and lawful requests.

4. Disclosure of your data

We do not sell your personal data. We may disclose it, only as necessary, to:

• our contractors, sub-contractors, suppliers, and installers engaged to carry out your project;
• service providers who support our operations — for example IT, hosting, payment, and marketing/analytics providers;
• our related or affiliated companies; and
• government authorities or other parties where required or permitted by law.

Where data is disclosed to parties outside Singapore, we take reasonable steps to ensure it is protected to a standard comparable to the PDPA.

5. Consent and withdrawal

You may withdraw your consent to our collection, use, or disclosure of your personal data at any time by contacting us at contact@avoninteriorsg.com. Upon withdrawal, we may be unable to continue providing certain services to you. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6. Cookies and tracking technologies

Our website uses cookies and similar technologies to operate the site, understand how it is used, and support our advertising. This includes third-party tools such as the Meta Pixel and Google analytics and advertising services, which may set cookies to measure ad performance and show you relevant advertisements on Meta, Google, and partner platforms. You can manage or disable cookies through your browser settings; some features of the site may not function properly if you do so.

7. Retention of data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required for our legal, accounting, or business needs. When no longer required, data is securely deleted or anonymised.

8. Protection of data

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorised access, collection, use, disclosure, or loss. However, no method of transmission or storage is completely secure.

9. Access and correction

You may request access to, or correction of, the personal data we hold about you by contacting our Data Protection Officer below. We may charge a reasonable fee for access requests and will respond within the timeframes required under the PDPA.

10. Data Protection Officer

For any questions, feedback, access or correction requests, or complaints relating to your personal data, please contact our Data Protection Officer:

11. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date shown above. This Policy is governed by the laws of Singapore.